Montie & Joie
This agreement must be made between retailer and yourself upon execution and delivery by facsimile to your company.
GENERAL TERMS OF AGREEMENT
To qualify for wholesale purchases, you must be a valid retail business and by agreeing to our terms and conditions you certify that you are such. You are only authorized to sell through the retail store that you have listed. Secondary stores, as well as website and online sales must receive prior written approval.
We do not have a minimum product order requirement. However, due to shipping costs we suggest something along the lines of our starter package.
If we are out of stock, we can add you to our waitlist and will notify you when the product is available, otherwise we have a made-to-order option where we can make products specifically for you. Please reach out if you are interested in custom products.
We accept payments via [credit card, Paypal, checks, …].
Orders must be pre-paid; we are not able to offer accounts. You may purchase the items through our wholesale site at Montie-Joie.com or you can request an invoice and pay through ACH or by credit card prior to shipment. We accept all major credit cards and all purchases have a 3% processing fee.
In order to purchase products at a wholesale price online, you must either email us to create an account for you, or you must create an account and let us know which email address you used to do so. At this point you will also need to provide us with your resale certificate. Once your account is set up, you will have access to wholesale prices. Please note that our system does not allow you to use dynamic payment options at checkout (such as PayPal) and still receive the wholesale discount. Please reach out if you have any questions.
We reserve the right to alter our prices at any time unless prior invoiced.
Because of the nature of our products and business, we do not offer returns and only offer exchanges or credits if the products are damaged in shipment. There may be exceptions, please reach out if you are unhappy with your order and we can discuss.
Each sale is extremely important to the artisan that made your product which is why this policy is in place. Please note that our products are handmade. As with anything that is handmade, there are unique variations between products and within each product.
SHIPPING & HANDLING
The retailer incurs the shipping costs. Delivery is typically within 48 hours to 72 hours. We use USPS, FedEx, or UPS Ground shipping, based on cost affordability.
We do have insurance on all shipments. If your shipment is damaged in transit you agree to contact Montie & Joie within 3 days of delivery and we will process a replacement order. Any problems must be reported by email.
If you spill something on your basket try to remove it with water or with a soft detergent.
The natural sisal may soak up some of the color (if it was coffee for example) so try to get to the stain as soon as possible.
Keep your basket away from direct sunlight. The colors will fade if exposed to bright sunlight!
Keep your basket dry, it is made from natural materials so will deteriorate over time if it gets wet.
If your basket gets out of shape, you can spray lightly with water and reshape it with your hands, or and put a pot of a similar shape inside it.
If you use your basket as a plant pot, ensure you keep the basket dry. Line your basket with a thick plastic or use a plastic pot inside your basket.
HAND EMBROIDERY & HUIPILES
You can wash your hand embroidered denim and huipiles on the lightest cycle in the washing machine in cold water. It is always best to use natural detergent because it is not as hard on the thread colors or thread itself (or mother earth!).
Hang to dry or dry in the machine on a low or delicate cycle. For longest use, hang to dry and just place in the dryer for a few minutes to soften.
If a thread starts to come undone, put a very small amount of super glue to prevent the thread from coming undone any further.
Goods must not be marked-up or marked-down without a written consent of Montie & Joie. Goods should be sold to consumers between 2X and 3X of the MSRP. Goods can be sold at discounted price. The discounted items can’t be sold at less than 10% of the MSRP.
COPYRIGHT & INTELLECTUAL PROPERTY
All of the designs, products, and content within and any materials made available on the website are the sole property of Montie & Joie. The website, designs, products, images and content within are protected by copyright and intellectual property law and may not be reproduced in any form without the express written consent of Montie & Joie. You hereby agree not to reprint, post, or copy (including electronic or digital scans) any sales materials, or product designs without the advance, express written consent of Montie & Joie.
We provide official photography for wholesale use.
Any personal information that you provide to us including your name, address, telephone number and email address will be treated confidentially and will not be released, sold or rented to any entities or individuals outside of Montie & Joie. Montie & Joie does not collect or record any credit card details you may provide when purchasing products from the Montie & Joie website.
BY MOVING FORWARD WITH A PURCHASE, YOU AGREE THAT YOU HAVE READ, UNDERSTAND AND ACCEPT THE TERMS AND CONDITIONS DESCRIBED HEREIN.